❓Why hasn't the refund been credited to my account?

Refunds for authorization-type transactions and real-time transactions are usually processed faster, while refunds on e-commerce platforms take relatively longer. Refunds generally take 2 to 15 days, and in some cases, may exceed one month. Currently, no transactions that do not support refunds have been found.

When YPT receives the refund from the merchant, it will refund the money to users as soon as possible, but we also need to wait for the merchant's refund process to be completed.